Lack of E-Mail Reply

General Chit Chat about E-Stim. Not just E-Stim Systems, but ErosTek, PES and others.
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Emup
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Location: Hampshire

Lack of E-Mail Reply

Post by Emup »

Just wondering if others have had better luck? sent an e-mail to info @ e-stim requesting help with spare parts but they dont even reply!
Last edited by Emup on Mon Aug 29, 2022 4:15 pm, edited 1 time in total.


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estim_si
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Re: Lack of E-Mail peply

Post by estim_si »

Emup wrote:Just wondering if others have had better luck? sent an e-mail to info @ e-stim requesting help with spare parts but they dont even reply!
Err when did you send it? And exactly what email address did you use? We reply to all the emails we get, but people sometimes forget we don’t work weekends, and today is a bank holiday in the UK, so normal business will resume tomorrow (Tuesday). In addition some people have anti spam running on free email accounts that sometimes drops emails from us.

We generally don’t do ‘spares’ as we offer a repairs service and a lifetime guarantee.

Hope that helps

Si


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Emup
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Joined: Wed Aug 03, 2022 3:53 pm
Location: Hampshire

Re: Lack of E-Mail Reply

Post by Emup »

Hi Si Have sent you a PM rather than publically reply to the thread
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