As a new owner it's reassuring to know my 2B is guaranteed for life but does it have to be registered to qualify?
#justasking
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Lifetime guarantee on 2B
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Re: Lifetime guarantee on 2B
Nope. It does help, but its not a requirement. You do need to keep proof of purchase, or have purchased it directly from E-Stim Systems.
Si
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Re: Lifetime guarantee on 2B
My purchase was through Uberkinky
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Re: Lifetime guarantee on 2B
Which proof of purchase is enough? Invoice from the (previous) owner required or is screenshot/auction with device photo enough? I bought my device from a private ebay seller.
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Re: Lifetime guarantee on 2B
We would accept an ebay invoice as a proof of purchase, but a purchase from a private ebay seller, indicates you purchased have possibly purchased it secondhand thus it is not covered by the lifetime guarantee. The lifetime guarantee only covers the initial purchaser. We can still repair any issues, but there would be a small charge for a secondhand unit.diablouser wrote: ↑Fri Apr 06, 2018 10:41 amWhich proof of purchase is enough? Invoice from the (previous) owner required or is screenshot/auction with device photo enough? I bought my device from a private ebay seller.
It might be a good idea to drop our support team an email to info @ e-stim.co.uk for more details
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Re: Lifetime guarantee on 2B
So good for estim to offer a lifetime warranty did sway my purchase of 2b box
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Re: Lifetime guarantee on 2B
This was a huge relief for me, to know this has same warranty, even if I bought from uberkinky