Page 1 of 1

Lack of E-Mail Reply

Posted: Mon Aug 29, 2022 3:01 pm
by Emup
Just wondering if others have had better luck? sent an e-mail to info @ e-stim requesting help with spare parts but they dont even reply!

Re: Lack of E-Mail peply

Posted: Mon Aug 29, 2022 3:31 pm
by estim_si
Emup wrote:Just wondering if others have had better luck? sent an e-mail to info @ e-stim requesting help with spare parts but they dont even reply!
Err when did you send it? And exactly what email address did you use? We reply to all the emails we get, but people sometimes forget we don’t work weekends, and today is a bank holiday in the UK, so normal business will resume tomorrow (Tuesday). In addition some people have anti spam running on free email accounts that sometimes drops emails from us.

We generally don’t do ‘spares’ as we offer a repairs service and a lifetime guarantee.

Hope that helps

Si


Sent from my iPhone using Tapatalk

Re: Lack of E-Mail Reply

Posted: Mon Aug 29, 2022 4:17 pm
by Emup
Hi Si Have sent you a PM rather than publically reply to the thread