Page 1 of 1

2B Quit

Posted: Sun Nov 19, 2023 1:50 am
by longhorn01
My 2B died during a filmware update. I got it to take the first part of the update, then when I tried to load the second half, it quit, said there was an error. It will not turn on, or show up on the port list. I tried disconnecting the power, battery for 15 minutes to see if that would reset it. Right now it is just a dead unit that does not even come on. Unit was received in July of 2020. I am at a loss as to what to do.

Re: 2B Quit

Posted: Sun Nov 19, 2023 10:27 am
by admin
Simply re run the update process again, making sure you follow the instructions exactly, step by step. Exactly what was the 'Error' you saw?

Si

Re: 2B Quit

Posted: Sun Nov 19, 2023 9:44 pm
by longhorn01
When it Quit, the display is totally dark. The computer can not find the unit on any port. I tried rebooting the computer, and no luck. When I went to load the second half of the update, that is when I got the error message. After that every thing went to lunch.

Re: 2B Quit

Posted: Sun Nov 19, 2023 10:39 pm
by admin
longhorn01 wrote: Sun Nov 19, 2023 9:44 pm When it Quit, the display is totally dark. The computer can not find the unit on any port. I tried rebooting the computer, and no luck. When I went to load the second half of the update, that is when I got the error message. After that every thing went to lunch.
Generally when a 2B fails during the update process the bootloader still works - and the update process does not effect the bootloader. So you need to do it boot into bootloader mode (press and hold select, then turn the 2B on), Then plug the Digital Link in, NOT before and then try the firmware install again.

what was the error message?

Si

Re: 2B Quit

Posted: Mon Nov 20, 2023 6:22 pm
by longhorn01
The unit has a black screen, if you just turn it on. However it will go into boot screen. The uplink can not find the unit on any port, but if you pull up Commander, it will find the unit and port. Commander will not allow you to control anything, Uplink keeps saying " No response from 2B".

Re: 2B Quit

Posted: Mon Nov 20, 2023 7:08 pm
by admin
If you only get the boot screen, then only UpLink will work as you have trashed the Firmware. You might need to press the button a couple of times to get UpLink to find the 2B. Also you could post the log from uplink.

What version of UpLink are you running?

Si