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Power Supply not working
Posted: Wed Feb 13, 2019 12:11 pm
by feetinflips
Hi,
I was using the 2B yesterday with the PSU and today when I've connected it again, the unit is only working on battery. What could have gone wrong, please?
Re: Power Supply not working
Posted: Wed Feb 13, 2019 12:32 pm
by Stimaddict
Check that both of the wires are still soldered at the PSU's jack plug, it's a common problem. If one has come loose re-solder it back in place.
Re: Power Supply not working
Posted: Wed Feb 13, 2019 12:33 pm
by estimbird
Without some remote magic it's not so easy to guess
Do you have a (digital) multimeter to check the output of the PSU?
Re: Power Supply not working
Posted: Wed Feb 13, 2019 1:10 pm
by feetinflips
I will check tomorrow at work with a multi meter … is it likely that it could be something from the box?
Re: Power Supply not working
Posted: Wed Feb 13, 2019 3:32 pm
by Stimaddict
feetinflips wrote: ↑Wed Feb 13, 2019 1:10 pm … is it likely that it could be something from the box?
Very unlikely. Because your box is still working ok on battery it's 99% certain to be down to the PSU, maybe a loose connection as I mentioned above.
Re: Power Supply not working
Posted: Wed Feb 13, 2019 4:08 pm
by feetinflips
Checked the psu, output 0, definitely was the issue. Got a new one, tested before buying and it worked. Thanks guys!
Re: Power Supply not working
Posted: Wed Feb 13, 2019 5:55 pm
by Stimaddict
feetinflips wrote: ↑Wed Feb 13, 2019 4:08 pm
Checked the psu, output 0, definitely was the issue. Got a new one, tested before buying and it worked. Thanks guys!
So I'm assuming it wasn't an E-Stim Systems PSU. If so, are you sure it's safe? Unless it is a *genuine* Class II PSU you could be risking your life.
Re: Power Supply not working
Posted: Wed Feb 13, 2019 6:38 pm
by estimbird
Stimaddict wrote: ↑Wed Feb 13, 2019 5:55 pm
feetinflips wrote: ↑Wed Feb 13, 2019 4:08 pm
Checked the psu, output 0, definitely was the issue. Got a new one, tested before buying and it worked. Thanks guys!
So I'm assuming it wasn't an E-Stim Systems PSU. If so, are you sure it's safe? Unless it is a *genuine* Class II PSU you could be risking your life.
Class II is *very* important!
Have a look here:
viewtopic.php?f=14&t=9701#p14191
Re: Power Supply not working
Posted: Wed Mar 06, 2019 12:58 pm
by feetinflips
Great stuff from estim … told them about the problem and they've sent me a new PSU - express delivery, well done guys